A great many of us really want to get a new job - but where do we begin?
No matter what your previous background is - if you're looking to change to an alternative career path then it can be very scary. Have a wander round this site and you'll come across some useful starting info.
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At the centre of any successful department or organisation you'll find excellent administrators. Working in this sector requires a number of skills and abilities - and each day is never the same! It could be you're looking into training to get you started in an admin career. It could be that you were in admin, but have been away for a couple of years. Or you may be moving on in your career and need extra top-up skills. Whatever your circumstances, you will discover all levels and types of courses with a few clicks of the mouse...
Businesses need administrative support at all levels. The office junior may start at sixteen, but a senior administrator may have been building her career for many years.
Good computer user-skills are critical for any member of an admin team. So you must understand how to carry out research online, how to send and receive email, how to set up files and work in a number of Microsoft applications.
Do you need to fine-tune these skills? You're not alone - but there's lots of training choices for basic to intermediary computer user skills. Have a good look at what each are offering and do some comparisons. Look at some on this page to get you going.
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In addition to good PC knowledge, anyone entering an office environment will need to develop other administrative competencies. Look for vocational courses where you think you may need to improve - subjects covered include business writing and telephone skills, admin systems, filing, legal documentation etc.
It's always a good idea to keep learning new skills as you progress up the career ladder. You might train to become more proficient in multi-task support. Learn how to balance the needs of more than one manager or team leader, and how to adopt a flexible system for prioritising workloads. Your ability to write well will also be tested more as you move up the career ladder. A short course teaching you how to present your work more concisely will be well worth the investment.
Today's managers often handle the majority of their own emails, and so if you're looking to develop a career as a top PA or administrator you'll need to build multiple skill-sets into your portfolio. Assume that many other clerical staff have covered the basics, and go the extra mile. Seek out training in extra skill-sets that will set you apart from the rest. If you're able to cope well with a diverse range of situations and challenges, you will always be more generously recompensed financially.
"The only real failure in life is the failure to try." - Anon.
On-going advanced studies should be considered a pre-requisite for the ambitious administrator. Try working through some of the training concepts that follow to widen your horizons:
Learn how to handle stress and avoid negative thinking and behaviour patterns. Develop your problem-solving techniques to increase your own and your departments' productivity.
Become an expert at managing your time, and cutting out all unnecessary interruptions. Discover the most up-to-date systems and procedural methods for time efficiency. By implementing the right systems and learning what to do in what order, you'll become vastly more productive and satisfied with your output.
Improve telephone techniques and customer service skills to gain mutually positive outcomes. Discover how to get outstanding rapport and co-operation between staff members and clients. Recognise how to make the offended party feel important.
Find out how to deliver clear unambiguous messages to everyone you wish to communicate with. Learn to really listen carefully. Project yourself professionally and confidently. Improve your business writing style and techniques.
In addition, you could become a specialist in one particular field. You'll find a wealth of commercial courses and certifications are on offer, such as: HR, Accounts and Finance or Legal Administration.
So why not get actively involved in your training research NOW. If you have a willingness to learn and are not daunted hard work, you could enjoy an interesting and rewarding career in administration. To paraphrase Rudyard Kipling: "If you can keep your head when all about you are losing theirs..." you'll be a great commercial asset in any business arena.